PRIVACY POLICY
We attach great importance to the security and confidentiality of your personal data. This privacy policy informs you about the processing of your personal data.
We also use cookies on our website. For more information, we kindly refer you to our cookie policy:
1. WHEN DOES THIS PRIVACY POLICY APPLY?
1.1. We collect and use your personal data when:
· you use the Let’s Care Hub.
· you register on the Let’s Care Hub.
· you register for or participate in our events.
· subscribe to our newsletter on the Let’s Care Hub.
· you contact us via the contact form available on the Let’s Care Hub. 1.2. This privacy policy may be amended as set forth in Article 8.
2. WHO ARE WE?
2.1. “We” in this privacy policy refers to Fachhochschule Vorarlberg GMBH (hereinafter FHV), who is providing/managing the Let’s Care Hub on behalf of the LET’S CARE consortium:
Name: Fachhochschule Vorarlberg
Address: [address]
Company number: …
E-mail: [e-mail]
Telephone: [telephone]
2.2. We are responsible for the collection and use of your personal data in the manner explained in this privacy policy. If you have any questions about this, please contact us by e-mail ([email]).
2.3. In certain circumstances, third parties may (also) be responsible for the processing of your personal data. In that case, we recommend that you consult the privacy policies of these third parties.
3. WHICH PERSONAL DATA DO WE PROCESS AND WHY?
We will only process your personal data for a specific purpose and to the extent permitted by law. We further explain below in which cases we collect and use your personal data. If we do not receive your personal data directly from you, we will also inform you of this below.
3.1. WHEN YOU COMMUNICATE WITH US
3.1.1. When you register on the Let’s Care Hub
What personal data? Why? Legal basis?
When you register on the Let’s
Care Hub we will process your full
name, e-mail address, and your
age. In order to be able to access the resources, and relevant materials available on the Let’s Care Hub, follow up on the recent news. We rely on your consent for processing this information. You may always withdraw this consent.
3.1.2. When you subscribe to our newsletter on the Let’s Care Hub
What personal data? Why? Legal basis?
When you subscribe to the Let’s
Care newsletter, we will process
your e-mail address. In order to be able to send you the newsletter. You can always opt out of the newsletter if do not longer want to receive it. We rely on your consent for processing this information. You may always withdraw this consent.
3.1.3. When you register for or participate in our events
What personal data? Why? Legal basis?
When you register for or
participate in the events we will
process your full name, your e-
mail address, and the
organization where you work. In order to organize the event, optimize the content of the event. Also, the information may be necessary to evaluate the results of the event and to report on the results for the purposes of project reporting to the European Commission. We rely on our legitimate interests to carry out these activities.
3.1.4. When you contact us via the contact from available on the Let’s Care hub
What personal data? Why? Legal basis?
When you contact us through the
contact form we will process your
full name, your e-mail address,
and the content of your message. In order to be able to answer your questions or fulfil your request. Our legitimate interest in helping you out on your request.
3.1.5. When you use the Let’s Care
What personal data? Why? Legal basis?
When you use our website,
certain cookies are placed that
may gather personal data on you,
such as your IP address. For more
information, please look at our
cookie policy. Certain cookies are placed to give us an insight in how many different people visit our website and statistics about how they use our website and interact with it. We do this to optimize the website and make it better in the future. We rely on your consent for processing this information. For more information, please refer to the cookie policy.
3.2. IN ALL OF THE ABOVE CASES
3.2.1. For all personal data that we collect in the above circumstances, we would like to make it clear that we will also process your personal data in the following cases.
What personal data? Why? Legal basis?
Above-mentioned personal data. To comply with our legal obligations or to comply with any reasonable request from competent police authorities, judicial authorities, government institutions or bodies, including competent data protection authorities. Our legal obligation.
Above-mentioned personal data. To defend ourselves in legal proceedings. Our legitimate interest in using your personal data in these proceedings.
3.3. Processing of the personal data by the third parties.
In order to add and/or improve the functionality of the Let’s Care Hub we rely on third-party services. In certain cases, third-party service providers might process your personal data. The list below includes the third-party service providers that are responsible for the processing of your personal data. We recommend that you consult the privacy policies of those third parties to have more information on have they process your personal data.
The third-party service provided The third-party service provider website
3.4. Let’s Care communities on Viber.
We created the Let’s Care communities’ chats on Viber with the aim of facilitating communication between different stakeholders and/or professionals. The registration link is available on the Let’s Care Hub. However, in this case, we do not process any of your personal data. We recommend you consult the Viber Privacy Policy for more information on data processing by Viber.
3.5. When you use your social media accounts to visit our social media pages or interact with us, you also necessarily interact with the social media service providers, i.e., Facebook, Twitter, or LinkedIn. In such cases, these third parties will also process your data under their own conditions. We do not have any influence on this processing. Please refer to the privacy policies of those third parties to have more information on how they process your personal data.
4. WITH WHOM DO WE SHARE YOUR PERSONAL DATA?
In principle, we do not share your personal data with anyone other than the persons who work for us, as well as with the Let’s Care project partners. Anyone who has access to your personal data will always be bound by strict legal or contractual obligations to keep your personal data safe and confidential.
4.1. We do not transfer your personal data outside the European Economic Area (EEA) (the European Economic Area consists of the EU, Liechtenstein, Norway and Iceland).
5. HOW LONG DO WE KEEP YOUR PERSONAL DATA?
5.1. Your personal data will only be processed for as long as necessary to achieve the purposes described above or, when we have asked you for your consent, until you withdraw your consent. In this article we provide you with the information you need to evaluate how long we will keep your personal data identifiable.
5.2. As a general rule, we will de-identify your personal data when it is no longer needed for the purposes described above or when the retention period, as explained in this Article 5, has expired. However, we cannot delete your personal data if there is a legal or regulatory obligation or a court or administrative order preventing us from doing so.
5.3. All personal data we collect through our interactions with you through e-mail or other digital communication channels will be retained for as long as necessary to communicate with you, but also to maintain a historical record of our communications. This allows us to return to previous communications when you come back to us with new questions, requests, comments or other input.
6. HOW DO WE KEEP YOUR PERSONAL DATA SECURE?
6.1. The security and confidentiality of the personal data we process is very important to us. That is why we have taken measures to ensure that all personal data processed is kept secure. These measures include technical and organizational measures to protect our infrastructure, systems, applications and processes. We’ve also taken other measures, such as taking internal policy measures, limiting the processing to the personal data necessary for the fulfillment of the purposes and minimizing the processing of personal data.
7. YOUR RIGHTS REGARDING YOUR PERSONAL DATA
7.1. When we collect and use your personal data, you will enjoy a number of rights that you can exercise in the manner described below. Please note that when you wish to exercise a right, we will ask you for proof of identity. We do this to prevent a personal data breach (e.g. because an unauthorized person is impersonating you and is exercising a right in your name).
7.2. You have the right to access your personal data, which means that you may ask us to provide you with information about the personal data we hold about you. You may also request a copy of your personal data. Please note, however, that you must indicate for which processing activities you wish to have access to your personal data.
7.3. You have the right to request that we correct your personal data if you can demonstrate that the personal data we process about you is inaccurate, incomplete, or out of date. Please indicate the context in which we use your personal information (e.g., to respond to a request), so that we can review your request quickly and accurately.
7.4. If we ask your consent to collect and use your personal data, you have the right to withdraw this previously given consent.
7.5. You may ask us to erase your personal data if these personal data are no longer necessary for the purposes for which we collected them, if their collection was unlawful or if you have successfully exercised your right to withdraw your consent or your right to object to the processing of your personal data. When either of these circumstances applies, we will erase your personal data immediately, unless legal obligations or administrative or judicial orders prohibit us from deleting your personal data.
7.6. You may ask us to restrict the processing of your personal data:
● during the time we review your request for correction of your personal data;
● during the time we review your objection to the processing of your personal data;
● when such processing was unlawful, but you prefer a restriction to erasure; and
● when we no longer need your personal data, but you need them for the establishment, exercise, or defense of any legal action.
7.7. When we process your personal data on the basis of our own legitimate interests, i.e. you have not given us consent and we do not need them for the performance of a contract, nor to comply with legal obligations, you have the right to object to our processing of your personal data. If our interest relates to direct marketing, we will grant your request immediately. For other interests, for example our security interests, we ask you to describe your specific circumstances that give rise to a request. Then we must balance your circumstances against our interests. If this balancing test results in your circumstances outweighing our interests, we will cease processing your personal data.
7.8. If we have collected your personal data on the basis of your consent or because they were necessary for the performance of a contract with you, you have the right to obtain a copy from us in a structured, widely used and machine-readable format. However, this right only applies to personal data that you have provided to us.
7.9. If you wish to exercise any of these rights, we ask you to send an email to [person/e-mail]. The above rights may be subject to certain legal conditions. A request must clearly indicate and specify which right you wish to exercise. Always indicate the context in which we have obtained your personal data so that we can handle your request quickly and carefully. Your request must also be dated and signed. If we have any doubts about your identity, we may ask you to prove your identity, for example by providing a copy of the front of your valid identity card. You can rest assured that we will not interpret an e-mail from you, indicating that you wish to exercise a right, as your consent to the processing of your personal data that goes beyond what is necessary for the processing of your request. We will immediately inform you of the receipt of this request. If the request turns out to be well-founded, we will inform you of this as soon as possible and no later than 30 days after receipt of the request.
7.10. If you make the same request repeatedly and clearly cause inconvenience, we may refuse these successive requests or charge you an administrative fee to cover the costs. We may also deny you the right of access to your personal data or grant your request only partly, if such access could cause disproportionate harm to the rights and freedoms of others, including ours.
7.11. If you have a complaint about the processing of your personal data by us, you can always contact us at the e-mail address mentioned in Article 7.9. If you are not satisfied with our response, you may lodge a complaint with the competent data protection authority, i.e. the Austrian Data Protection Authority (https://www.data-protection-authority.gv.at/).
8. CHANGES TO THIS PRIVACY POLICY
8.1. We can change this privacy policy on our own initiative at any time. If material changes to this privacy policy may affect the processing of your personal data. We will communicate these changes to you via the Let’s Care Hub. Moreover, the most updated version of the Privacy Policy is always available on the Let’s Care Hub.
9. DO YOU HAVE ANY QUESTIONS?
9.1. Should you have any further questions about the processing of your personal data, please do not hesitate to contact our data protection officer. You can contact our data protection officer by e-mail: [person/e-mail
